Q1: What is Wholesome Clinic’s approach to healthcare?A: We believe in providing holistic, patient-centered care that addresses both physical and mental well-being. Our services integrate primary care, mental health, and specialized treatments to help you achieve total wellness.Q2: Where is Wholesome Clinic located, and do you offer virtual services?A: Wholesome Clinic is based in Plano, Texas, and we offer virtual services to patients throughout Texas, Colorado, New Mexico, Oregon, Oklahoma, and Louisiana, ensuring convenient access to our healthcare providers. We also offer in-person services in Plano Texas.Q3: Who are the healthcare providers at Wholesome Clinic?A: Our team includes board-certified physicians, psychiatrists, nurse practitioners, and other medical professionals who work collaboratively to deliver comprehensive care.
Q1: Which mental health conditions does Wholesome Clinic treat?A: We address a wide range of conditions, including anxiety, depression, ADHD, bipolar disorder, PTSD, and more. Our providers tailor treatment plans to your unique needs. We offer Spravato for treatment-resistant depression.Q2: Do you offer both therapy and medication management?A: Yes. We have licensed therapists for counseling and psychiatrists or psychiatric nurse practitioners for medication management. Some patients benefit from a combined approach. We make referrals when appropriate.Q3: Do you offer virtual or in-person?A: We offer telepsychiatry in all six States thus making mental health care more accessible. We offer in-person mental health visits in Plano, Texas.Q4: Do you treat children and adolescents, or only adults?A: We provide mental health services to individuals six and above. Our main provider is a psychiatric nurse practitioner working in collaboration with a physician.
Q1: What does your medical weight loss program involve?A: Our program includes an initial evaluation, dietary and exercise guidelines, possible prescription medications (if appropriate), and ongoing support from our healthcare team.Q2: Which prescription medications do you offer for weight loss?A: We may prescribe FDA-approved weight loss medications such as GLP-1 agonists (semaglutide, tirzapetide), appetite suppressants ( such as Phentermine, Qysmia) or other options based on an individual’s medical history and needs. Each plan is tailored to achieve safe, sustainable results.Q3: How often will I have follow-up appointments?A: Follow-ups depend on your progress and personal schedule. Many patients meet with our weight loss team every 4 weeks to monitor effectiveness and make any necessary adjustments.
Q1: How do virtual visits work at Wholesome Clinic?A: You’ll connect with our providers through a secure video platform. Before the appointment, we’ll send instructions on how to log in. It’s simple and confidential.Q2: Can I use any device for my virtual appointment?A: Yes, you can use a smartphone, tablet, or computer with a camera and stable internet connection. Make sure you’re in a private, well-lit environment.Q3: Are telehealth appointments covered by insurance?A: Many insurance plans cover telehealth services, but coverage can vary. We recommend checking with your insurance provider or contacting our billing department for details.
Q1: How do I schedule an appointment?A: You can schedule a visit through our online booking system at wholesomeclinic.com/booking or by calling our office at 1.844.594.6537 or 972.905.9435. Q2: What is your cancellation or rescheduling policy?A: We require at least 24-hour notice for cancellations or rescheduling. We enforce a $75 late cancellation/no-call-no-show fee, except under extenuating circumstances. Please check your appointment confirmation or our website for specific policies. Q3: Do you offer same-day appointments?A: Yes, for urgent needs we strive to offer same-day or next-day availability, both in-person and virtually, depending on provider schedules.
Q1: What primary care services do you offer?A: Our virtual primary care services include preventive health check-ups, chronic disease management (such as diabetes or hypertension), routine screenings, and general wellness consultations.Q2: Do you treat children and adolescents, or only adults?A: Our virtual primary care is for individuals 18 and above. Virtual primary care may not be suitable for some patients and for all situations. Our main provider is a family nurse practitioner working in collaboration with a physician.
Q1: What types of conditions can be treated via Virtual Urgent Care?A: We address minor illnesses and injuries, such as sore throats, minor rashes, cold/flu symptoms, urinary tract infections, and more. If your condition is severe, we may direct you to in-person care or emergency services.Q2: How quickly can I see a provider through Virtual Urgent Care?A: Same-day or next-day appointments are often available, ensuring timely care for urgent but non-emergency issues.Q3: Will I be able to get prescriptions through Virtual Urgent Care?A: Yes. If clinically appropriate, our providers can prescribe medications. Prescriptions are sent electronically to your preferred pharmacy.
Q1: What is IV Hydration/Vitamin Infusion Therapy, and who is it for?A: IV hydration therapy delivers fluids, vitamins, and minerals directly into your bloodstream for faster absorption. It’s often beneficial for hydration, boosting energy, immune support, or post-workout recovery.Q2: Is IV Hydration safe, and how long does it take?A: IV vitamin infusion treatments are generally safe when administered by trained professionals. Sessions typically last 30–60 minutes, depending on the infusion type. IV hydration may not be suitable for you.Q3: How do I know which IV Hydration formula is right for me?A: Our providers will assess your needs, goals, and medical history to recommend the most suitable infusion blend. IV hydration may not be suitable for you.
Q1: Which insurance plans do you accept?A: Wholesome Clinic accepts a variety of major insurance plans including United Healthcare, BCBS, Aetna, Humana, Tricare, Cigna, Texas Medicaid, Texas Medicare, and more. You can call us to confirm your coverage prior to booking an appointment.Q2: Do you offer self-pay options?A: Yes. We have competitive self-pay rates and payment plans to ensure accessible care for those without insurance or who prefer to pay out of pocket. We also offer CareCredit.Q3: How do I verify my benefits before the appointment?A: Contact your insurance provider directly or reach out to our staff. We’re happy to help you understand your coverage and any potential out-of-pocket costs.
Q1: How does Wholesome Clinic protect my health information?A: We follow strict HIPAA guidelines. All medical records and telehealth sessions are encrypted and securely stored.Q2: Will my employer have access to my health details if I use insurance?A: No. Your health information is confidential and only shared with insurance providers as necessary for billing or coverage unless you provide explicit consent otherwise.Q3: Can I request a copy of my medical records?A: Absolutely. Contact our office or submit a request through our patient portal. We’ll guide you through the records request process.
